Serving Midlands and Upstate, South Carolina

PHD in Customer Care

Professional • Honest • Dependable

1850+ Reviews
4.9 Rating

Serving Midlands and Upstate, South Carolina

Satisfaction Guaranteed • PHD in Customer Care

Terms of Service

The terms that govern your use of this website and of our text messaging programme, including how to opt in, how to stop messages, and what we will and will not send.

These Terms of Service govern your use of this website and of the text messaging programme operated by Modern Exterminating Co Inc, 2119 Gadsden Street, Columbia, SC 29201. By using this website, submitting a form, or opting in to text messages, you agree to these terms.

Last updated: 25 September 2026

Our SMS Program

Modern Exterminating Co Inc operates a text messaging programme so we can reach you quickly about pest control, termite, wildlife and moisture control service. Messages are sent using automated technology.

We send text messages for the following purposes only:

  • Enquiry responses. Replying to an estimate request or a question you submitted through this website.
  • Appointment scheduling and confirmation. Confirming the date and window of a booked visit.
  • Appointment reminders. A reminder ahead of a scheduled service visit.
  • Technician notifications. Letting you know a technician is on the way or has completed the visit.
  • Service follow-up. Checking whether a treatment resolved the problem and arranging any return visit.
  • Account and billing notices. Payment reminders and notices about an existing account.
  • Review requests. An occasional invitation to leave feedback after a completed service.

We do not send unrelated marketing from third parties, and we do not send messages to numbers that have not opted in.

How to Opt In

You opt in to text messages by entering your mobile number and ticking the consent box on a form on this website, or by giving us your number and agreeing to text contact when you speak with our office.

Consent to receive text messages is not a condition of purchase. You can use our services, request an estimate and book a visit without ever agreeing to text contact.

How to Opt Out

Text STOP to any message at any time to cancel.

After you send STOP we will send one confirmation message and then stop sending texts to that number. If you want to rejoin later, opt in again through a form on this website or ask our office to add you back.

You can also opt out by calling (803) 205-2744 or emailing whatbugsyou@pestfreesc.com. Opting out of text messages does not cancel your service agreement, and it may mean you no longer receive appointment reminders.

Help and Support

Text HELP to any message for assistance, and you will receive a reply with our contact details.

You can also reach us directly:

  • Telephone: (803) 205-2744, Monday to Friday, 7:00 AM to 5:00 PM
  • Email: whatbugsyou@pestfreesc.com
  • Post: Modern Exterminating Co Inc, 2119 Gadsden Street, Columbia, SC 29201

Message Frequency and Charges

Message frequency varies depending on your service schedule and on any enquiry you have made. Most customers receive only a small number of messages around each scheduled visit.

Message and data rates may apply. Any charge for sending or receiving a text message is set by your mobile carrier under your own plan, not by Modern Exterminating. Check with your carrier if you are unsure what your plan includes.

Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages.

Delivery of text messages depends on your carrier network and on your handset, and neither we nor your carrier can guarantee that every message will arrive or that it will arrive on time. Do not rely on a text message alone for anything time-critical. If a scheduled visit matters, call us on (803) 205-2744 to confirm.

Supported carriers may change without notice.

Age Restriction

You must be at least 18 years old to use this website and to opt in to our text messaging programme.

By submitting a form or opting in to messages you confirm that you are 18 or over, and that the mobile number you provide is yours or that you are authorised to give consent for it. We do not knowingly collect information from anyone under 18.

Use of This Website

The content of this website is provided for general information about our services. We work to keep it accurate and up to date but we do not warrant that it is free of error or omission.

Service descriptions, published prices and plan contents may change. Nothing on this website is a binding quotation. A price becomes firm when we give it to you directly for your property after an inspection or an assessment of your enquiry.

You agree not to use this website to transmit unlawful content, to attempt unauthorised access, or to interfere with its operation.

Estimates, Service and Guarantee

Estimates are free, and termite inspections are free. An estimate is based on what we can see and on what you tell us about the property, and it may be revised if conditions on site differ materially.

Our satisfaction guarantee applies to recurring service plans: if pests return between scheduled visits, we come back. The exact scope and duration of the guarantee depends on the plan and on the service agreement you sign, and the agreement governs where the two differ.

Pest control results depend on factors outside our control, including conditions on neighbouring property, structural issues, and whether recommended follow-up work is carried out.

Intellectual Property

The content, layout, graphics and marks on this website, including the Modern Exterminating and ModernCare names, belong to Modern Exterminating Co Inc or are used with permission. You may not reproduce them for commercial use without our written consent.

Privacy

How we collect, use, share and protect your information, including your text messaging opt-in, is set out in our Privacy Policy. Please read it. It forms part of these terms.

In short: mobile information and SMS consent are never sold, rented or shared with third parties or affiliates for marketing purposes.

Changes to These Terms

We may update these terms. Any change is posted on this page with a new date at the top. Continuing to use this website or our messaging programme after a change means you accept the updated terms.

Governing Law

These terms are governed by the laws of the State of South Carolina, without regard to its conflict of law provisions.

Contact Us

Questions about these terms:

  • Telephone: (803) 205-2744
  • Email: whatbugsyou@pestfreesc.com
  • Post: Modern Exterminating Co Inc, 2119 Gadsden Street, Columbia, SC 29201